Improve: Quality
Product standards and consistency
Getting Started
1
Create a quality control checklist for each product or process
2
Track defect rates and categorize common issues
3
Implement root cause analysis for recurring quality problems
4
Consider Six Sigma or similar structured quality frameworks
Level Roadmap
Lvl 1
Foundation
QC checklist exists; defect tracking started
Lvl 2
Structure
QC process documented; reject rate tracked
Lvl 3
Performance
Reject rate < 3%; customer complaints trending down
Lvl 4
Excellence
Six Sigma or equivalent; near-zero returns
Lvl 5
Mastery
Predictive quality; zero-defect culture