People & Talent
Do you have the right people, set up to succeed?
Summary
People & Talent measures whether your team has the skills to do the work and the motivation to do it well. Skills without engagement gives you quiet resignations; engagement without skills gives you enthusiastic mistakes.
Why it matters
Every other scorecard category depends on people. A weak People & Talent rating puts a ceiling on the other eight.
Focus areas in this category
The 5 levels in this category
- L1 Foundation
Position descriptions exist; hires have a defined 90-day plan.
- L2 Structure
A skills matrix tracks who can do what. Onboarding is structured, not improvised.
- L3 Performance
Engagement is measured regularly; 1-on-1s are consistent and acted on.
- L4 Excellence
Internal promotions are the default, not the exception. Retention is visibly better than the industry.
- L5 Mastery
Your company becomes the place people in the industry want to work. Recruiting is easy because the brand sells itself.