OpScore is built on an academic framework called Mo²E™ (Model of Operational Efficiency). That framework uses formal names for each quadrant and metric. OpScore renames them to plain English in the interface. Use this table when you run into the original terminology.
Framework terms
- Mo²E™ → OpScore
- Your Operational Scorecard
- Hemisphere I → Operations
- Production, people, quality, culture
- Hemisphere II → Strategy
- Organizational systems, knowledge, innovation, sales
- MoOE Nexus → Leadership Hub
- CEO/leadership assessment center
- Q1: POP → Production Readiness
- How ready is your production capability?
- Q2: ALOC → People & Talent
- Employee skills, attitudes, onboarding
- Q3: LoQSP → Product Excellence
- Quality, sustainability, profitability
- Q4: LoCEE → Culture & Expertise
- Company culture, engagement, expertise
- Agile Manufacturing → Adaptability
- Ability to respond to changing demands
- Lean Manufacturing → Efficiency
- Waste reduction, streamlined processes
- Employee Skills → Skills
- Workforce competency levels
- Employee Attitude → Engagement
- Workforce motivation and satisfaction
- Product Quality → Quality
- Product standards and consistency
- Product Sustainability → Sustainability
- Long-term product viability
- Product Profitability → Profitability
- Product margin and revenue health
- Company Culture → Culture
- Values, norms, workplace environment
- Employee Engagement → Team Engagement
- Active involvement and commitment
- Employee Expertise → Expertise
- Deep knowledge and specialization
- Corporate Organizational Systems → Org Systems
- Structure, policies, processes
- Knowledge Base → Knowledge Management
- Documentation and knowledge sharing
- Continuous Business Improvement → Innovation
- R&D, improvement, innovation
- Cross-functional Sales & Marketing → Sales & Marketing
- Customer acquisition and brand
Status colors
- red → Needs Attention
- Score below 0.50. Pick this one up first.
- yellow → In Progress
- Score between 0.50 and 0.80. Moving in the right direction but not there yet.
- green → On Track
- Score at or above 0.80. Holding the line; contributes to the level-up gate.
Levels
- Level 1 — Foundation
- What operations look like at the foundation stage of maturity.
- Level 2 — Structure
- What operations look like at the structure stage of maturity.
- Level 3 — Performance
- What operations look like at the performance stage of maturity.
- Level 4 — Excellence
- What operations look like at the excellence stage of maturity.
- Level 5 — Mastery
- What operations look like at the mastery stage of maturity.