Org Systems
The scaffolding that lets the company scale without chaos.
Summary
Org Systems covers reporting lines, decision rights, governance, policies, and the processes that stitch departments together. If the structure is unclear, good work happens despite it, not because of it.
Why it matters
Growing past the "everyone knows everyone" phase requires explicit structure. Without it, the company hits a people-count ceiling somewhere between 20 and 50.
Focus areas in this category
The 5 levels in this category
- L1 Foundation
An org chart exists and matches reality.
- L2 Structure
Decision rights are explicit; RACI (or equivalent) is used where it matters.
- L3 Performance
Governance cadences run on time and produce decisions, not status updates.
- L4 Excellence
The structure flexes with the business without executive intervention.
- L5 Mastery
The organisation is an asset that makes future changes easier, not harder.