Culture
What does the company value in practice, not on a poster?
What it measures
Whether stated values show up in hiring, firing, promotions, and daily behaviour. Covered by questions on values clarity, communication, hiring, and recognition.
Why it matters
Culture is a control system for behaviour when rules don't cover every situation. A weak culture means you have to write more rules; a strong one lets you hire good people and trust them.
What good looks like
- Mission, vision, values documented clearly
- Values referenced in hiring interviews
- Behaviours that embody values are recognised publicly
- Culture fit is a real criterion in promotions and exits
How it evolves across levels
- L1 Foundation
Values are written and communicated.
- L2 Structure
Hiring interviews probe for culture fit.
- L3 Performance
Recognition reinforces the culture you want.
- L4 Excellence
Culture survives growth and key hires without dilution.
- L5 Mastery
People describe the culture the same way regardless of tenure.